Good questions.
Clear answers.

Steams Online is a connected platform for the work of running a training organization. It brings class registration, student records, CRM, payments, learning, employees, and reporting into one operational picture.

Steams is designed for organizations delivering certification programs, career training, workforce development, and continuing education. It supports the operational work around short-term training programs and recurring classes.

It means the work connects. An enrollment relates to a student, the student has payments and learning activity, and those records inform the reports your team uses. The goal is a clearer day across the organization.

A 14-day trial is available. Start with a conversation about your organization so the team can help you understand the setup and access process.

Yes. Steams supports online class registration, with the class information and registration settings you configure for your organization.

Yes. Custom fields let you collect additional student information. You can configure relevant fields to appear during registration and keep that information with the student record.

Steams supports student profiles, documents, custom information, and enrollment records. Your team can use that context when helping a student or preparing a class.

Class capacity and waitlist options support enrollment management when places are limited. Review your class settings and the available options for your setup.

Steams supports payment in full, deposits, installments, and pay-later arrangements according to your configuration. Your organization decides the payment terms for its classes.

Steams integrates with Stripe, Authorize.Net, PayPal, Square, and BluePay. You will need the relevant processor account and configuration; processor charges and eligibility are separate from the Steams plan.

Yes. Billing and payment records help your team review what was billed, what was paid, and what remains outstanding for a student.

Your organization sets the terms for its classes, payments, cancellations, and refunds. Review those policies and the relevant settings with your team so the student-facing information is clear.

Steams connects class and student management with an LMS for online materials and learning activity. Organizations can support in-person programs, online learning, or a combination of the two.

The LMS includes quizzes, assignments, submissions, grading, and instructor feedback. Check the plan comparison and discuss your learning requirements with the team.

Steams supports learning progress, completion, and certificate workflows. Your organization remains responsible for its own training and certification requirements.

Alongside payment processors, Steams integrates with QuickBooks, Zoom, Zapier, Twilio, Google Calendar, and Microsoft Outlook. Review the integrations page for the purpose of each connection.

Steams uses a Twilio integration for configured SMS communication. You will need to set up the connection and follow the messaging requirements applicable to your account and recipients.

Yes. User roles and permissions help you give employees access according to their responsibilities. Review the right setup with your account administrator.

Start with the features your organization needs, the number of administrative users, and your operational requirements. The pricing page shows the current comparison so you can review the plans together.

Data preparation is part of planning a move to Steams. Share the records and file formats you currently use with the team so available import options and any assistance required can be reviewed.

Start with the Support Center for common tasks. For account-specific questions, contact the Steams support team and include the relevant class, record, or error details.

Use the student portal link provided by your training organization. Your school or training provider is the first contact for class schedules, enrollment decisions, tuition policies, and course content.